Some portion of shipments will always have issues. We take a proactive approach to these issues, notifying you or your customer of any issues. This helps prevent complaints, chargebacks, and unhappy customers.
Our automated notifications flag orders that aren't shipped or delivered after a certain amount of time. When these situations arise, we can alert your team, your 3PL/agent, and your customer.
By taking a proactive approach to shipping issues, you can significantly reduce chargebacks, support tickets, and unhappy customers.