The latest news and resources
Chargebacks
- Chargebacks
Read moreWhy Issuer Behavior Matters More Than Reason Codes
Most merchants are taught to focus on reason codes.
- Chargebacks
Read moreAre Chargebacks Always Refunded? When You Can Recover Funds
Many ecommerce merchants assume chargebacks are permanent losses. A customer files a dispute, the bank pulls the money, and the merchant ends up covering...
- Chargebacks
Read moreHow Often Do Merchants Win Chargebacks and How to Improve Your Odds
Most ecommerce founders assume that winning chargebacks is rare. And honestly, with the average merchant win rate hovering around 12-22% across card networks...
- Chargebacks
Read moreCustomer Communication Proof That Actually Wins Disputes
Card networks like Visa, Mastercard, and PayPal evaluate disputes by reviewing the evidence submitted by both the cardholder and the merchant. Communication...
- Chargebacks
Read moreServices Not Rendered: Advanced Playbook to Keep Your #1 Rankings and Convert More Readers
When customers claim “services not rendered,” it often leads to one of the most common and costly chargebacks in ecommerce. Disputes over services not rendered...
- Chargebacks
Read morePre Arbitration Meaning and How It Impacts Chargebacks
Understanding the pre arbitration meaning is critical for ecommerce merchants who want to protect their revenue and reduce unnecessary costs. Pre-arbitration...