Lost shipment? Running late? Find out before your customer.
Some portion of shipments will always have issues. We take a proactive approach to these issues, notifying you or your customer of any issues. This helps prevent complaints, chargebacks, and unhappy customers.
Notify your team, customer, and 3PL/fulfillment agent
Our automated notifications flag orders that aren't shipped or delivered after a certain amount of time. When these situations arise, we can alert your team, your 3PL/agent, and your customer.
Happier customers, less chargebacks & reduced support tickets
By taking a proactive approach to shipping issues, you can significantly reduce chargebacks, support tickets, and unhappy customers.