Order not received prevention

Put a stop to “Item Not Received” disputes

Order Details

Name: Sarah Barrows

Order number: #4066

Address: 901 W 9th Street, Apt. 067, Springfield, ND 88495

Your order tracking details

Watching this shipment

USPS Express Shipping

Tracking number : FGCVB54CX34

Order placed

Trusted by 16,000+ merchants.

RYZECarpeKitschHAUSALT.Thesis
What it stops

We catch these orders so they don’t become disputes

Lost & late packages

Customer expects 5 days and on day 15, still no package. We find and fix it.

Dead tracking numbers

No updates in forever? Returned to sender? We’re on it.

Unfulfilled orders

Sometimes, shipments get missed. We find them before they become an issue.

Why us

What happens when a tracking number goes quiet

Order stalled

Your customer

Sent

Your team

Your 3PL or agent

Notify your team, your customer, and your 3PL

One issue, three audiences each told what they actually need to know.

ENDEFR

From

hello@yourbrand.com

Subject

Written in your voice, in your language

Subject, body, and sender are yours. Send in any language your customers read.

CC recipients

Add more

Unlimited recipients

CC every team member, fulfilment agent, and 3PL contact who should know.

Customer Notifications

Order Shipped

Delivery State/Province Arrival

Delivery Country Arrival

Fully automated once it's set

Pick which shipping events send a message. After that it runs on its own.

Stop chargebacks and recover revenue on autopilot.

The process

The message that
stops the dispute

A customer who hears from you first doesn't call their bank. Most reply with thanks.

Case study

Featured Customer

Javvy Coffee

Disputifier has been a game-changer for us. Their automated chargeback prevention system is both highly efficient and incredibly user-friendly. We’ve seen a noticeable improvement in our chargeback win rate, and their seamless integration into our processes has saved us both time and money.

The ROI has been outstanding, and I couldn’t recommend Disputifier more for any growing e-commerce brand looking to safeguard their business. The peace of mind we’ve gained is invaluable!

Justin Kemperman, CEO

Javvy Protein Coffee product line-up
  • Increase in win rate

    +0%
  • Reduction in chargebacks

    0%
  • Hours saved weekly

    0+
FAQ's

Questions? We’re here to help

We catch all major types of shipping issues including lost and late packages, inactive tracking numbers, packages returned to sender, unfulfilled orders, and more.