Fraud prevention

Catch the bad orders. Keep the good ones.

Trusted by 16,000+ merchants.

RYZECarpeKitschHAUSALT.Thesis
What it stops

The three kinds of order that cost you money

Fraudsters

Card details used by someone who really isn't the cardholder.

Bad customers

The order arrives, the customer keeps it, and disputes it anyway. All the time.

Resellers

Bulk buyers clearing your stock, breaking your terms, and upping your dispute ratio.

Why us

Why our screening is different

#2913Sherman YundtApproved
#2914Lorenzo RennerFlagged
#2915Hugh SchinnerApproved

Fewer false positives

We catch fraud your store's built-in checks miss and clear the genuine customers they wrongly flag.

Analyzing orders
Order #1227
Order #1228
Order #1328
Order #1329
Order #1227
Order #1228
Order #1328
Order #1329
Order #1227

Reduce human involvement & review

Other tools hand you an analysis and stop. We take the next step for you.

Payment verified

4531 6421 **** ****

Visa

4532 3421 **** ****

Visa

Never capture a fraudulent payment

Hold capture until an order clears. Fraud gets voided instead of refunded: no refund rate hit, no processing fees.

Built around your rules

Set sensitivity, blocklists, allowlists, tagging, and excluded sales channels. A jewellery store isn't a coffee brand.

The process

How it works

01

We flag the order

Your team is messaged, and if enabled, the customer is asked to verify the order.

02

Customer sends proof

If enabled, the customer adds details to verify their order is legitimate.

03

You approve or deny

One click, fraud prevented. Approved orders ship as normal.

Stop chargebacks and recover revenue on autopilot.

Comparison

How we compare

Built-in store flags
Disputifier
Fraud identified
Only stolen cards
Bad customers, stolen cards, and resellers
False positives
Common
Extremely minimal
Customer verification
Not offered
Automated email
Hold capture while verifying
No
Yes
Blacklist & Whitelist ability
Sometimes
Yes, automated & manual options
AI Screening database
Limited dataset
15B+ transactions and growing

Compatible platforms

Shopify logo

Shopify

Disputes pulled straight from your store, answered with your own order data.

Checkout Champ logo

Checkout Champ

Chargebacks marked, subscriptions cancelled, refunds issued.

NMI logo

NMI

Alert refunds automated at the gateway level.

Case study

Featured Customer

Javvy Coffee

Disputifier has been a game-changer for us. Their automated chargeback prevention system is both highly efficient and incredibly user-friendly. We’ve seen a noticeable improvement in our chargeback win rate, and their seamless integration into our processes has saved us both time and money.

The ROI has been outstanding, and I couldn’t recommend Disputifier more for any growing e-commerce brand looking to safeguard their business. The peace of mind we’ve gained is invaluable!

Justin Kemperman, CEO

Javvy Protein Coffee product line-up
  • Increase in win rate

    +0%
  • Reduction in chargebacks

    0%
  • Hours saved weekly

    0+
FAQ's

Questions? We’re here to help

We catch the three kinds of orders that cost you money. Fraudsters use card details that aren’t theirs, bad customers receive their order and dispute it anyway, and resellers bulk-buy your stock, break your terms, and push up your dispute ratio.